ADVANCING THE FUTURE OF CONTINGENT WORKFORCE MANAGEMENT

Flextrack is proud to partner with Staffing Industry Analysts (SIA), helping administer the Certified Contingent Workforce Professional (CCWP) program by contributing real-world contingent workforce expertise, practitioner perspective, and modern workforce technology insight to the broader industry conversation.

This resource center is built for CCWP participants, contingent workforce leaders, procurement teams, HR and talent leaders, MSP partners, and program owners who want to connect professional education with practical workforce strategy.

View Upcoming CCWP Courses on the SIA Website

CONTINGENT WORKFORCE MANAGEMENT IS EVOLVING

Contingent workforce management is evolving from an operational function into a strategic business discipline. High-performing programs depend on educated workforce leaders, strong governance, supplier strategy, services procurement expertise, workforce visibility, and modern vendor management system technology.

Through its partnership with SIA and the CCWP program, Flextrack brings a practitioner-led perspective shaped by years of work across staffing, MSP, VMS, services procurement, and enterprise workforce transformation.

For organizations looking to strengthen contingent workforce strategy, the combination of professional education and flexible workforce technology can help improve adoption, visibility, compliance, supplier performance, and program agility.

ABOUT THE CCWP PROGRAM

The Certified Contingent Workforce Professional (CCWP) program from Staffing Industry Analysts is designed for professionals involved in managing, supporting, or advising contingent workforce programs.

Explore CCWP course details and upcoming registration dates on the SIA website >>

WHY CONTINGENT WORKFORCE EDUCATION MATTERS

The modern workforce is no longer limited to traditional employees. Enterprise organizations increasingly rely on contingent workers, staffing suppliers, independent contractors, consultants, direct sourcing channels, and statement-of-work engagements to access specialized talent and deliver business outcomes.

As the workforce ecosystem grows more complex, program leaders are expected to manage cost, compliance, experience, supplier performance, workforce planning, services procurement, and executive reporting at the same time. That requires more than process knowledge. It requires a shared language, a practical understanding of program maturity, and the ability to connect workforce strategy with execution.

That is where education matters. The organizations that build stronger workforce capabilities are better equipped to make informed decisions, align stakeholders, modernize operations, and evaluate the technology required to support a successful contingent workforce program.

Explore CCWP course details and upcoming registration dates on the SIA website

WHY FLEXTRACK IS A SIA CCWP PARTNER

Flextrack is not approaching the CCWP community as a traditional software vendor. Flextrack was built by contingent workforce practitioners and technologists who understand how workforce programs operate in the field: how requirements are created, how suppliers are engaged, how compliance is governed, how SOW work is managed, how analytics are used, and where legacy systems often create friction for program teams.

That practitioner-led foundation matters because modern contingent workforce management depends on more than checking feature boxes. It requires the ability to design programs that can adapt as business needs, labor categories, geographies, suppliers, and compliance expectations change.

Flextrack combines workforce expertise with a modern VMS architecture built on Salesforce. That allows organizations to connect contingent workforce management, services procurement, integrations, analytics, automation, and stakeholder experience in one flexible ecosystem.

“

With the Flextrack Platform, we can make changes as our business changes.

 

 

”

– Program Manager, Big 5 Consulting Client

– Program Manager, Big 5 Consulting Client

MEET THE FLEXTRACK EXPERTS SUPPORTING THE CONVERSATION

Matthew Moloney

Matt is VP, Enterprise Sales and Alliances at Flextrack, with 20 years of non-employee workforce experience. His background includes contract IT recruitment, account management, national account management, and leadership roles with key accounts.

Cam Edwards

Cameron brings more than 16 years of experience across the staffing, MSP, and VMS landscape, with expertise in contingent workforce strategy, supplier ecosystem management, and workforce technology.

Cam Edwards

Cameron brings more than 16 years of experience across the staffing, MSP, and VMS landscape, with expertise in contingent workforce strategy, supplier ecosystem management, and workforce technology.

WHAT MAKES A CONTINGENT WORKFORCE PROGRAM SUCCESSFUL?

High-performing contingent workforce programs are built across four connected foundations:

People

Educated workforce leaders, engaged hiring managers, aligned suppliers, and program teams that understand their operating model.

Process

Clear governance, consistent approvals, risk controls, sourcing workflows, onboarding, time capture, offboarding, and executive reporting.

Partners

Effective collaboration across staffing suppliers, MSPs, consultants, technology partners, and internal stakeholders.

Platform

A VMS that gives teams visibility, control, adaptability, and data-driven decision support across the entire external workforce.

THE ROLE OF VMS TECHNOLOGY IN WORKFORCE PROGRAM SUCCESS

A vendor management system is the operational backbone of any sizeable contingent workforce program. In enterprise business, these are not optional enhancements. They are mandatory proficiencies for modern contingent workforce management:

Flexibility and Configurability

Programs should be able to adjust workflows, approvals, user experiences, and labor categories without waiting on long development cycles.

All-Inclusive Workforce Coverage

Contingent labor, SOW, independent contractors, direct sourcing, and worker tracking should operate through one architecture.

SOW and Services Procurement

Organizations should not treat SOW as a separate technology project when it is part of the same external workforce reality.

Integration-Ready Architecture

Workforce technology should connect into HRIS, ERP, procurement, identity, and analytics ecosystems with less friction.

Modern User Experience

Adoption depends on intuitive workflows for hiring managers, suppliers, program teams, and executives.

Analytics and Decision Support

Workforce leaders need real-time visibility into spend, supplier performance, risk, adoption, and program effectiveness.

Ready to blast your workforce strategy into another stratosphere?

Imagine a future where workforce challenges become opportunities. Flextrack VMS provides the tools you need to transform your operations—empowering you to streamline workforce management, attract the right talent, ensure compliance, and stay ahead in a fast-evolving industry.

Schedule Your Free Demo Today

RECOMMENDED RESOURCES

Technology Industry

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Ardent Partners Report

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FREQUENTLY ASKED QUESTIONS

What is contingent workforce management?

Contingent workforce management is the practice of sourcing, engaging, governing, and paying non-employee labor — contractors, consultants, freelancers, SOW-based teams, and temporary staff. It spans supplier strategy, compliance, rate governance, onboarding, and reporting.

What is a vendor management system (VMS)?

A vendor management system (VMS) is the software platform that runs a contingent workforce program. It centralizes requisitions, supplier engagement, candidate selection, onboarding, time and expense, invoicing, compliance, and reporting in one system.

How does VMS technology support contingent workforce strategy?

A VMS enforces governance automatically, captures the data behind supplier and cost decisions, and makes new labor categories or business units possible without a new project. Where the platform cannot adapt, strategy quietly narrows to whatever the technology already supports.

What should workforce leaders look for in a modern VMS?

Five things: configurability without change requests, coverage for every labor category including SOW in one architecture, integrations measured in days rather than quarters, an interface hiring managers will actually use, and analytics built into the platform instead of a separate BI tool.

Why is services procurement (SOW) important in a contingent workforce program?

SOW and services engagements can account for the largest share of external workforce spend, yet they are often the least governed. Bringing SOW into the same platform closes the gap that hides cost, milestone risk, and worker presence.

Where can I find upcoming CCWP course dates?

Course dates, formats, and registration for the CCWP program are published by Staffing Industry Analysts on staffingindustry.com. SIA runs CCWP sessions in person and virtually throughout the year.

CONTINUE YOUR CCWP JOURNEY

View upcoming CCWP courses and registration details on the SIA website.

View CCWP Courses

Explore Workforce Technology Modernization

Talk with Flextrack about how modern VMS technology supports successful contingent workforce programs.

Talk to Flextrack

Matthew Moloney

Vice President of Enterprises & Sales
Matthew Moloney has built his expertise in the contingent workforce space over nearly two decades, working with global leaders in the industry and serving multiple recruiting, sales, operations and executive roles. In 2012 Matt joined Flextrack, Inc. to deliver top-notch managed service provider (MSP) and vendor management system (VMS) solutions to clients in a variety of industries. During the past two years, Matt has been helping to lead the digital transformation of the contingent workforce space, bringing the power and flexibility of the Salesforce platform to VMS while catalyzing business enablement and C-level strategy execution. One of Matt’s core purposes throughout has been to ensure the contingent workforce gets the care and recognition it deserves as a cornerstone of enterprise talent strategies.

Cam Edwards

Managing Director

Cameron Edwards leads channel partnerships and new client growth at Flextrack, bringing more than 15 years of staffing and workforce solutions experience to the organization. Over her career she has developed a deep understanding of the operational and strategic challenges organizations face in managing contingent labor and extended workforce programs.

 

Leveraging that firsthand industry experience, Cameron partners with enterprise organizations to evaluate and implement workforce technology solutions that drive measurable impact across HR, Procurement, Finance, and IT. She is passionate about helping companies align the human side of talent with the scalability, efficiency, and innovation enabled by modern VMS technology.

 

Known for her consultative approach and strong industry expertise, Cameron works closely with clients to design workforce strategies that improve visibility, agility, compliance, and business performance.