Contingent Workforce Management

Manage your entire extended workforce on a single, unifying architecture

Contingent workforce management is crucial for organizations to effectively manage their extended workforce, optimize processes, and improve productivity, all while minimizing legislative, financial, and brand risk. Non-employee workers can comprise up to 50% of an average company’s workforce, and the solutions geared towards supporting these workers provide benefits like talent productivity, ROI, real-time insights, flexible workflows, streamlined processes, and increased agility, leading to a better managed and more efficient workforce.
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What is Contingent Workforce Management?

Contingent workforce management is the process of managing a flexible and temporary workforce comprised of multiple types of workers such as independent contractors, freelancers, temporary workers sourced by agencies, temporary workers sourced directly, gig workers, statement of work (SOW) consultants, and platform workers who are not considered permanent, full-time employees. Effective contingent workforce management helps organizations ensure access to skills, streamline the hiring process, improve worker productivity, retain top talent, and reduce costs and risk.

Key benefits of a contingent workforce management system:

Centralized management of extended workforce
Improved efficiency in hiring and onboarding processes
Better compliance with local labor laws and internal regulations
Increased talent productivity and reduced risk
Faster access to a larger pool of highly-skilled top talent
Enhanced security, visibility, and control
Improved vendor relationships with managed service providers (MSPs)
Reduced costs with negotiated rates and a reduction in spending
Increased workforce resiliency
New market penetration
Access to real-time analytics for monitoring and evaluating performance
Improved and automated decision making
Seamless, no-cost integrations with enterprise systems
Consistent and unified user experience
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Centralized management of extended workforce
Improved efficiency in hiring and onboarding processes
Better compliance with local labor laws and internal regulations
Increased talent productivity and reduced risk
Access to a larger pool of highly-skilled top talent
Enhanced security and control
Improved vendor relationships with managed service providers (MSPs)
Reduced costs with negotiated rates and a reduction in spending
Increased workforce resiliency
Access to real-time analytics for monitoring and evaluating performance
Seamless integration with enterprise systems
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Next
Balancing your management of a full-time and contingent workforce can be complicated and time-consuming, but done right, can generate incredible ROI. A key enabling factor lies in evolving from a legacy Vendor Management System (VMS) to an extended workforce Platform as a Service (PaaS) built for the flexible workplace of today.

Current contingent workforce management system challenges

Legacy VMS is riddled with issues like limited integration capabilities, slow, manual, inconsistent, and outdated technology, technical debt, inefficient processes, lack of customization, inadequate reporting and analytics, clunky or unfriendly interfaces, and lack of user support.

These challenges can lead to reduced productivity, increased costs, and a lack of visibility into the contingent workforce, creating risk and impacting the overall success of an organization and its overall workforce management strategy.

The numbers speak for themselves:

Pay is not enough. Cultural factors are catching up as workforce priorities:

Meaningful work

Schedule flexibility

Company commitments to DE&I

Maximum compensation

of contingent workforce program managers have increased pay rates over the past year.

Gaps in work culture expectations are narrowing for contingent workers.

Over half experience the same respect as permanent employees.

Almost 60% regularly receive recognition for good work.

Unmet expectations will drive talent mobility
Factors beyond pay rate are influencing contingent workers’ decisions to stay with a current assignment.

Download the 2023 Contingent Workforce Report for more insights

The Flextrack Difference: Built by workforce practitioners for workforce practitioners

Flextrack is a next generation extended workforce VMS delivered through PaaS technology, powered by Salesforce. With over 15 years of experience, our team of workforce experts designed our solutions to reimagine how you manage your workforce on one platform.

Seamless, integrated, and agile, Flextrack is the world’s most capable extended workforce solution, offering a unique approach to customers. Centered around the idea that to successfully manage your extended workforce, you need a powerful tool that’s easy to customize and integrate through powerful plug-and-play options and additional solutions that enhance your EWP. With this type of tool, we help customers drive innovation, not follow it.

Flextrack named market leader in Ardent Partners 2024 VMS Technology Advisor Report

WITH FLEXTRACK, YOU:

Access your entire extended workforce ecosystem from one place:

Flextrack integrates your systems seamlessly with 7000+ apps available on the AppExchange©.

Integrate all your systems with ease through unlimited platform extensibility combined with the largest OOB application ecosystem:

create custom, plug-and-play, low-code, or no-code workflows that are powerful, simple, and accessible to all users.

Improve your decision-making, forecasting, and planning:

Superior real-time data visibility and advanced analytics functionalities lead to optimized planning, resource allocation, contractor costs, supplier quality, and risk avoidance.

Easily adopt extended workforce processes and technology:

The Flextrack interface is designed with your experience in mind – create an easy, value-added user experience so all stakeholders use the system as designed.

Increase your agility to support the sourcing and management of your organization’s extended workforce:

Adapt quickly to changing market conditions, customer needs, and technological advancements to support an organization’s workforce needs.

Get the best design for contingent labor:

Built by contingent workforce experts, the non-modular build provides seamless acquisition workflows for T&M, SOW, PS, and more.
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Contingent workforce management is not just about the software, it's about mindset

Managing an extended workforce well can’t be done without a powerful technology solution, but that’s just half the job. Really understanding your external workers, experiencing how shifts in practices and markets affect their choices and behavior, and adapting your people management practices accordingly is just as critical to a successful future-focused comprehensive workforce strategy.

 

We’re passionate about that too. Our purpose is to champion a working community, and we stand by a brand motto centered around unlocking potential in everyone who makes up the extended workforce by empowering them to seize opportunities that transform families and communities.

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Enjoy benefits not available with other VMS systems:

LEGACY VMS SOLUTIONS

  • Modular: Separate environments
    to support different types of talent.
  • Procurement Focused
  • Obsolete Architecture
  • Limited Release Schedule
  • Code-Heavy Integrations
  • Expensive Technical Debt
  • Clunky User Experience

FLEXTRACK’S EXTENDED WORKFORCE PLATFORM AS A SERVICE

  • Harmonized: all your non-employee workforces from a single point of entry
  • Agile: a modern program in step with innovations, current best practices, tools, and dynamic market trends
  • Integration forward: creating limitless possibilities through easy connections with other technologies
  • Low/No Code toolkit enables “Fit for Purpose” solutions and speed-to-delivery
  • B2C grade user experience
  • Limitless platform extensibility
  • Future-focused: critical business insights effortlessly accessible on-platform through Tableau, a best-in-class business intelligence tool
  • Your entire ecosystem in one place: source talent, plan resources, track budgets, and optimize spend, Flextrack can provide a singular into it all

TRADITIONAL VMS SOLUTIONS

  • Modular: Separate environments
    to support different types of talent.
  • Procurement Focused
  • Obsolete Architecture
  • Limited Release Schedule
  • Code-Heavy Integrations
  • Expensive Technical Debt
  • Clunky User Experience

FLEXTRACK’S EXTENDED WORKFORCE PLATFORM AS A SERVICE

  • Harmonized: all your non-employee workforces from a single point of entry
  • Agile: a modern program in step with innovations, current best practices, tools, and dynamic market trends
  • Integration forward: creating limitless possibilities through easy connections with other technologies
  • Low/No Code toolkit enables “Fit for Purpose” solutions and speed-to-delivery
  • B2C grade user experience
  • Limitless platform extensibility
  • Future-focused: critical business insights effortlessly accessible on-platform through Tableau, a best-in-class business intelligence tool
  • Your entire ecosystem in one place: source talent, plan resources, track budgets, and optimize spend, Flextrack can provide a singular into it all

Do you have questions about what Flextrack can do for you?

Experience the Flextrack difference.

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    Flextrack works to create an environment that fosters the development of conscientious people who are committed to integrity, honesty, openness, personal excellence, continued self-improvement, and mutual respect. We hold ourselves accountable to our customers, business partners, and employees by honoring our commitments, providing results, and striving for the highest quality. Flex the Fox® is a registered trademark of Flextrack Inc.

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