18 Feb Platform as a Service for Your Extended Workforce Program
If you recall, my first blog in this series, emphasized the difference between software as a service (SaaS) and a platform as a service (PaaS) for your extended workforce program. In the second installment, I explained how organizations are already adopting these PaaS solutions to enable digital transformation better and faster. In this final piece, I will describe how you can combine these value-added systems and service providers into a single platform to empower your extended workforce program.
The Purpose of an Organization’s Talent Technology Ecosystem
The market for talent technology is booming. Fortune Business Insights predicts that the global market for talent software will increase from $7.02 billion in 2021 to $13.21 billion in 2028, which is an almost 10% compound annual growth rate.  While you are probably not shocked there are thousands of providers in the market, you might find the number of technologies used within one organization to support their extended workforce more shocking.
It’s common practice for organizations to deploy several different technologies to support the sourcing, selection and hiring of talent alongside other technology solutions to support worker onboarding, compliance, provisioning, performance management, analytics, and workforce planning. Some of these technologies are core foundational systems such as enterprise resource planning (ERP), which are consistent across the entire organization. Still, other technologies can vary based on which type of workers are needed, what kind of work is getting done, or what is unique about specific locations. For example, the requirements to hire and manage information technology (IT) talent are very different from those in manufacturing, production, or sales. These requirements can also fluctuate depending on whether you’re hiring a temporary worker, someone through direct sourcing, or a freelancer. Specific business needs and the availability of talent also vary greatly.
Digital transformation requires users in every functional business area to evaluate how technology can improve everything they do to achieve business objectives, including finding and managing talent. This overwhelming need to digitally transform alongside the burgeoning market for talent solutions is substantially increasing the number of talent technologies that organizations use for their unique purposes.
Harmonizing and unifying these talent technologies while remaining agile is not as overwhelming as it may seem, as long as you have the right platform.
The Answer: Deploying a Platform for your Extended Workforce Program
- Platforms will enable organizations by integrating evolving systems and service providers into a flexible, purpose-built talent technology ecosystem specific to the organization.
- An intuitive and straightforward user interface (UI) provides a seamless experience for organizations.
- State-of-the-art integration and analytical tools synthesize real-time data interactions to provide complete visibility into an organization’s extended workforce.
- Tightly mapping out and integrating the various solutions provides organizations with a “system of record” to drive compliance, effective downstream processes, and ultimately a more seamless user experience.
- Leveraging artificial intelligence (AI) to provide prescriptive analytics can better inform your workforce planning while ultimately helping you with creating your talent strategy.
- Simple and clean application programming interface (API) interfaces allow for agile responses to changing market conditions and offerings.
Digital Transformation and Extended Workforce Programs
As digital transformation continues relentlessly changing organizations, talent technology will continue to evolve and specialize along with it. Organizations must adopt an agile technology strategy to maintain any edge possible in hiring the talent they need. Organizational leaders need to be open to this technology ecosystem approach, so their teams have the necessary tools for success. Having an agile platform to incorporate new features and new value-added systems will enable this digital transformation to drive a better customer experience while improving productivity and allowing for robust resource management.
As I’ve highlighted in my recent blogs, organizations are already incorporating these platforms to future-proof their IT ecosystems. I’ve also discussed why Flextrack redesigned a 15-year application with platform development leader Salesforce.
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Fortune Business Insights: Talent Management Software Market Research Report, May 2021
Mark has over 25 years of experience in the workforce solutions industry. He has been responsible for implementing, operating, and transforming contingent workforce solutions for hundreds of organizations worldwide. Mark has also led technology teams that built and managed vendor management system (VMS) solutions and other technology services to digitize and transform the extended workforce.