Employee experience is coming to the extended workforce. In January, I joined Flextrack, an extended workforce solution, to help enterprising organizations cultivate their non-employee workforces with an amazing team of experts and a platform as a service (Paas) architecture built on Salesforce. Last week, the Salesforce World...

Creative destruction is an economic concept that describes the perpetual process of innovation and evolution in business markets. It “revolutionizes the economic structure from within, incessantly destroying the old one, incessantly creating the new one.” The implication is that outdated beliefs, behaviors, systems and structures...

The Good News:Human resources (HR) is engaging with the extended workforce to solve skill shortages and achieve C-Level priorities that are driven by pandemic-intensified turnover rates and the greater adoption of flexible, remote and hybrid working arrangements.The Numbers: Recent estimates of the extended workforce, or...